Privacy Policy

Introduction

Cellune is a clinical skincare treatment brand. This policy explains how we handle your personal information when you visit our website, make a booking, or get in touch with us.

What we collect

We collect only what is necessary, your name, email address, skin concerns, booking details, and any information you share during a consultation. We also collect basic usage data through cookies to understand how visitors navigate our site.

How we use it

Your information is used to process bookings, respond to enquiries, personalise your treatment experience, and send relevant updates where you have given consent. We will never use your data for unrelated purposes.

Who we share it with

Cellune does not sell your personal data to any third party. We share information only with trusted operational partners — such as booking systems and payment processors — strictly to deliver our services. All partners are required to handle your data with the same level of care we hold ourselves to.

Cookies

Our site uses essential cookies to function correctly and optional analytics cookies to help us improve the experience. You can manage or disable cookies at any time through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

Your rights

You have the right to access, correct, or request deletion of your personal data at any time. You may also withdraw consent for marketing communications whenever you choose. To exercise any of these rights, contact us directly at your@email.com and we will respond within 5 business days.

Data retention

We retain your personal data only for as long as necessary to deliver our services and meet legal obligations — typically no longer than 3 years following your last interaction with us. Payment data is handled and retained solely by our payment provider.

Updates to this policy

This policy may be updated from time to time to reflect changes in our services or legal requirements. Any updates will be reflected by the effective date at the top of this page. Continued use of the Cellune website following any changes constitutes acceptance of the revised policy.